Frequently Asked Questions
Everything you need to know about our award-winning children's jewelry.
What materials are used in Molly Brown London jewelry?
We use only the finest materials, including Assay-assured 925 Sterling Silver, 18ct Gold Vermeil, and genuine gemstones or pearls. All our jewelry is lead-free and nickel-safe, making it perfect for sensitive skin.
How long does shipping take within the UK and internationally?
Standard UK delivery typically takes 2-3 working days, while Next Day Delivery is available for urgent gifts. International shipping usually takes 5-10 working days depending on the destination and customs processing.
Can I have my jewelry personalized with an engraving?
Yes, we offer a complimentary engraving service on many of our lockets, bracelets, and charms. Simply select the engraving option on the product page and choose your preferred font.
Does the jewelry come with gift packaging?
Every purchase arrives beautifully presented in our signature Molly Brown London luxury gift box and includes a matching gift bag, ensuring your gift is ready to be cherished immediately.
What is your return policy for gifts?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that personalized or engraved items are non-returnable unless they are found to be faulty.
How should I care for my child's jewelry?
To maintain its luster, we recommend cleaning with a soft polishing cloth and avoiding contact with perfumes, lotions, or pool water. Store your jewelry in the provided gift box to prevent scratching.